1 Year Warranty
Our 1-Year Warranty: Effortless Style, Enduring Quality
At Eljo Studio, we’re all about elevating your everyday style with accessories you can count on. That's why we're proud to offer a 1-year warranty that covers defects in materials and craftsmanship during normal use. Here’s what you need to know:
- Clasp Integrity: If you find defective clasps or closures that affect the safety and wearability of your Eljo piece, we’ve got you covered.
- Craftsmanship: Any flaws in casting or moulding that result in irregularities or rough textures are completely covered under our warranty.
a) Personal Wear and Tear: Things like bending, scratching, or breakage that come from personal mishandling aren’t covered. b) Environmental Factors: We can’t cover loss or damage due to exposure to chemicals, or other harsh environments. c) Aging Gracefully: Let's face it, beauty evolves. Minor scratches or the gradual fading of plating are considered normal wear and tear.
Making a Claim is Easy
- Reach Out: If you encounter an issue within the 1-year period, simply contact our customer service team.
- Walkthrough: Our experts will guide you through the steps for an evaluation and discuss potential solutions.
- Shipping Info: Please note, any shipping or transportation fees related to the claim may be your responsibility.
Feel the confidence of effortless style backed by enduring quality. That's the Eljo Studio promise.